{"id":1954,"date":"2023-06-15T08:49:20","date_gmt":"2023-06-15T06:49:20","guid":{"rendered":"http:\/\/prd-wordpress-a7ca90f93e3e.hyperlane.co\/?page_id=1954"},"modified":"2023-09-08T10:21:45","modified_gmt":"2023-09-08T08:21:45","slug":"support","status":"publish","type":"page","link":"https:\/\/floya.brussels\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<section class=\"hero hero_size-small\">\n      <div class=\"hero__background\">\n      <img decoding=\"async\" src=\"https:\/\/floya.brussels\/wp-content\/uploads\/2023\/06\/Floya_Header_NoText-01-1.svg\" alt=\"\" \/>\n    <\/div>\n  \n  <div class=\"hero__inner\">\n    <div class=\"hero__content\">\n            \n<h1 class=\"heading heading_h1 \">\n  Support\n<\/h1>\n  \n  \n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"intro\">\n  <div class=\"intro__container\">\n    <div class=\"intro__inner\">\n      <h6>Ce n&#8217;est que le d\u00e9but&#8230;<\/h6>\n<p>Floya reste en \u00e9volution constante pour vous donner la meilleure exp\u00e9rience possible. N&#8217;h\u00e9sitez donc pas \u00e0 nous envoyer vos questions, id\u00e9es et suggestions : nous en tiendrons compte pour de futurs d\u00e9veloppements.<\/p>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"support\">\n  <ul class=\"support__container\">\n          <li class=\"support__card\">\n        <div class=\"support__card-header\">\n          \n<svg class=\"icon support__card-header-icon\" width=\"24\" height=\"24\" aria-hidden=\"true\">\n  <use xlink:href=\"#icon-mail\"><\/use>\n<\/svg>\n\n          \n<h6 class=\"heading heading_h6 support__card-header-title\">\n  Customer care\n<\/h6>\n        <\/div>\n\n                  \n\n\n                  \n  \n<div  class=\"text text_default-16 support__card-description \">\nUne question ou suggestion sur l\u2019application ou un de nos partnenaires ? La FAQ n\u2019a pas pu vous venir en aide ? Contactez-nous ici pour un support personnalis\u00e9.\n<\/div>\n        \n                  <div class=\"support__card-buttons\">\n            \n            <div class=\"support__card-buttons-list support__card-buttons-list_columns-auto\">\n                              \n                                <a href=\"https:\/\/floya.brussels\/fr\/contact-form\/ \"\n                  target=\"_self\"\n                  class=\"support__card-link\"\n                  >\n                  \n<svg class=\"icon \" width=\"24\" height=\"24\" aria-hidden=\"true\">\n  <use xlink:href=\"#icon-mail\"><\/use>\n<\/svg>\n\n                  \n\n\n                  \n\n<p  class=\"text text_default-16 \">\nFormulaire de contact\n<\/p>\n                <\/a>\n                          <\/div>\n          <\/div>\n        \n              <\/li>\n          <li class=\"support__card\">\n        <div class=\"support__card-header\">\n          \n<svg class=\"icon support__card-header-icon\" width=\"24\" height=\"24\" aria-hidden=\"true\">\n  <use xlink:href=\"#icon-chat\"><\/use>\n<\/svg>\n\n          \n<h6 class=\"heading heading_h6 support__card-header-title\">\n  R\u00e9seaux sociaux\n<\/h6>\n        <\/div>\n\n                  \n\n\n                  \n  \n<div  class=\"text text_default-16 support__card-description \">\nNos experts vous aident aussi avec plaisir via nos r\u00e9seaux sociaux. N\u2019h\u00e9sitez pas \u00e0 consulter nos pages et \u00e0 nous contacter par message priv\u00e9.\n<\/div>\n        \n                  <div class=\"support__card-buttons\">\n                          \n\n\n                  \n  \n<p  class=\"text text_default-16-bold support__card-buttons-title \">\nContactez-nous par les canaux suivants\n<\/p>\n            \n            <div class=\"support__card-buttons-list support__card-buttons-list_columns-auto\">\n                              \n                                <a href=\"https:\/\/www.facebook.com\/floyabrussels\"\n                  target=\"_self\"\n                  class=\"support__card-link\"\n                  >\n                  \n<svg class=\"icon \" width=\"24\" height=\"24\" aria-hidden=\"true\">\n  <use xlink:href=\"#icon-facebook\"><\/use>\n<\/svg>\n\n                  \n\n\n                  \n\n<p  class=\"text text_default-16 \">\nFacebook\n<\/p>\n                <\/a>\n                              \n                                <a href=\"https:\/\/www.instagram.com\/floyabrussels\"\n                  target=\"_self\"\n                  class=\"support__card-link\"\n                  >\n                  \n<svg class=\"icon \" width=\"24\" height=\"24\" aria-hidden=\"true\">\n  <use xlink:href=\"#icon-instagram\"><\/use>\n<\/svg>\n\n                  \n\n\n                  \n\n<p  class=\"text text_default-16 \">\nInstagram\n<\/p>\n                <\/a>\n                          <\/div>\n          <\/div>\n        \n              <\/li>\n          <li class=\"support__card\">\n        <div class=\"support__card-header\">\n          \n<svg class=\"icon support__card-header-icon\" width=\"24\" height=\"24\" aria-hidden=\"true\">\n  <use xlink:href=\"#icon-clock\"><\/use>\n<\/svg>\n\n          \n<h6 class=\"heading heading_h6 support__card-header-title\">\n  Heures d\u2019ouverture \n<\/h6>\n        <\/div>\n\n                  \n\n\n                  \n  \n<div  class=\"text text_default-16 support__card-description \">\nNous sommes ravis de vous aider aux heures suivantes:<br \/>\r\nLundi &#8211; vendredi : 9h-17h\n<\/div>\n        \n        \n              <\/li>\n          <li class=\"support__card\">\n        <div class=\"support__card-header\">\n          \n<svg class=\"icon support__card-header-icon\" width=\"24\" height=\"24\" aria-hidden=\"true\">\n  <use xlink:href=\"#icon-map-pin\"><\/use>\n<\/svg>\n\n          \n<h6 class=\"heading heading_h6 support__card-header-title\">\n  Adresse\n<\/h6>\n        <\/div>\n\n                  \n\n\n                  \n  \n<div  class=\"text text_default-16 support__card-description \">\nSoci\u00e9t\u00e9 de transports intercommunaux de Bruxelles \u2013 STIB<br \/>\r\nAssociation de droit public<br \/>\r\n<br \/>\r\nRue Royale 76 \u2013 1000 Bruxelles<br \/>\r\n<br \/>\r\nRegistre des Personnes Morales Bruxelles N\u00b00247.499.953<br \/>\r\n<br \/>\r\n<br \/>\r\n\n<\/div>\n        \n        \n              <\/li>\n          <li class=\"support__card\">\n        <div class=\"support__card-header\">\n          \n<svg class=\"icon support__card-header-icon\" width=\"24\" height=\"24\" aria-hidden=\"true\">\n  <use xlink:href=\"#icon-data-protection\"><\/use>\n<\/svg>\n\n          \n<h6 class=\"heading heading_h6 support__card-header-title\">\n  Data Protection Officer\n<\/h6>\n        <\/div>\n\n                  \n\n\n                  \n  \n<div  class=\"text text_default-16 support__card-description \">\nUne question sur vos donn\u00e9es personnelles ? Une demande pour exercer vos droits, comme rectifier ou supprimer vos donn\u00e9es ? C\u2019est par ici.\n<\/div>\n        \n                  <div class=\"support__card-buttons\">\n            \n            <div class=\"support__card-buttons-list support__card-buttons-list_columns-auto\">\n                              \n                                <a href=\"https:\/\/stib-mivb.adequacy-corporate.com\/frm\/index.php?_id=50\"\n                  target=\"_self\"\n                  class=\"support__card-link\"\n                  >\n                  \n<svg class=\"icon \" width=\"24\" height=\"24\" aria-hidden=\"true\">\n  <use xlink:href=\"#icon-data-protection\"><\/use>\n<\/svg>\n\n                  \n\n\n                  \n\n<p  class=\"text text_default-16 \">\nContacter notre DPO\n<\/p>\n                <\/a>\n                          <\/div>\n          <\/div>\n        \n              <\/li>\n      <\/ul>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v21.8) - 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