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FAQ
- Is my personal data transferred to third parties?
- Why is there an amount reserved on my card ?
- How to Identify a Phishing Attempt?
- How to become a partner?
- How can I integrate my season ticket in the app?
- How to buy a TEC ticket?
- How to buy a De Lijn ticket?
- Where can I find contactless payment machines (in the stations and the vehicles) when I travel with STIB-MIVB?
- How to buy a STIB-MIVB ticket?
- Can I buy a bike ticket for the train?
- How to buy a train ticket?
- What do I need to show in case of a ticket inspection?
- Which means of payment can I use in Floya? Is the payment method secured?
- Which tickets can I purchase for which transport mode?
- How to buy a ticket in the Floya app?
- I have a problem in the Floya app. How can I report it?
- Can I use my own transport means (bike, step,…)?
- How to rent a shared car?
- Can several people use Floya to travel together?
- In which zone can I use/park a self-service vehicle?
- How can I use a self-service vehicle (scooter, bike...)?
- Who are the mobility partners included in Floya? Will there be additional partners?
- What is the difference between the Floya app and the STIB-MIVB app?
- Who is behind Floya?
- How old do I need to be to use Floya?
- In which languages is the Floya app available?
- Is the Floya app only for Brussels?
- Where can I download the Floya app?
- Which mobility options are included in Floya?
- Why and how to use Floya?
- What is Floya?
News
- What is Floya?
- Want to try an electric scooter? Floya to the rescue!
- Pass the Love: explore Brussels with Floya
- New rules from 1 February
- 5 Floya secret features to make your life easier
- Pass the Love #2
- BX on the move, and on foot!
- 5 districts for going out in Brussels
- Pass The Love #3
- 5 tips for a winning combo
- Pass The Love #4
- 8 outdoor places to try out this summer
- 12 tips on how to cut your fuel consumption
- 34 train stations in BX
- Flying to Brussels?
- How to pay with Floya?
- The best handmade ice creams in BX
- What can I pay for in Floya?
- Here’s what Floyers think
- How Floya has evolved over the last year
- 3 game-changing Floya features
- Strike day? Let Floya guide you
- How to dropzone in Brussels?
- 5 tips for moving safely in BX
- Win great holiday prizes
- 8 original Christmas markets